IAU280
SAP for Automotive: Warranty Management System
- Area of Interest:Industry SolutionsSoftware Solution:SAP AutomotiveLevel:Details, Configuration & TransactionLanguages:English
Goals
- Explanation of important business processes and selected Customizing settings in the area of warranty management.
Audience
- Members of the project team and IT employees from the area of warranty management
Prerequisites
Essential
- SCM600Business Processes in Sales Order Management
Recommended
- Basic knowledge of warranty management
Course based on software release
- ECC-DIMP 600
Content
- Overview of the concepts and functions of SAP Warranty Management
- Registering the warranty object
- Receiving the warranty claim
- Checking and processing the warranty claim
- Integration to SAP Vehicle Management System
- Associated warranty processes
- Reports in the warranty environment
- Overview of the SAP Dealer Portal
- Overview of SAP Dealer Business Management
Notes
- This course is normally only offered on request and in English.