Goals

  • This course will prepare you to:
    • Understand SAP Hybris Commerce features and functionality from a business and technical perspective
    • Differentiate between SAP Hybris Commerce features offered out-of- the-box and features that require further development effort

Audience

  • Business stakeholders
  • Project managers
  • Functional consultants
  • Business analysts
  • QA managers
  • Testers

Prerequisites

Essential

  • Fundamental understanding of web technologies and e-commerce concepts

Recommended

  • None

Course based on software release

  • SAP Hybris Commerce 6.3
  • Java 8

Content

  • Course Introduction
    • Guided path to installing and configuring a local instance of SAP Hybris Commerce Suite
    • List of backoffice and storefront links used within course
    • Overview of personas used within the course
  • Business Analysis
    • Formal definition of business analysis
    • Role of business analyst
    • Key responsibilities of business analyst
    • Introduction to the SAP Hybris Commerce Application Lifecycle Delivery Framework
  • User Interfaces
    • Introduction to the SAP Hybris Commerce Accelerator concept
    • Key features and technology behind the SAP Hybris Commerce Accelerators
    • Mobile Module
    • Introduction to the Business and Administration tools provided by SAP Hybris Commerce
  • Content Management
    • Product Content Management
    • Catalog Management
    • Product modelling (classifications and variants)
    • Media Management
    • Business process engine
    • Workflow and Collaboration
    • Customer Experience (Web Content Management)
    • yForms
  • Commerce Management
    • Search
    • Cart Features and Checkout Types
    • Payment
    • Promotions and Coupons
    • Bundling
    • Subscriptions and Entitlements
    • B2B specific functionality
  • Order Management
    • Cart & Checkout
    • Order Management Module
    • Customer Support Module
    • Assisted Service Module
  • Integrations
    • Data Integration Overview / Data Modeling
    • Integration Tools (ImpEx, Data Hub, Hot folders, OCC, CIS)
    • Integration Scenarios with other SAP Solutions (Functional Overview) – Backend Integrattion, Product Configuration, SAP CAR, SAP Hybris Marketing, SAP JAM Communities, SAP Hybris Profile, SAP C4C
  • Technical Basics
    • SAP Hybris Commerce architecture from a business perspective (modules, extensions, addons)
    • A typical system architecture based on SAP Hybris Commerce Suite
    • Process automation via Cronjobs
    • Internationalization
    • Security and user management
    • Data Validation
    • Rule Engine
    • Reporting
  • Business Analysis
    • What is Business Analysis? (formal definition)
    • The Role of a Business Analyst (BA)
    • Key responsibilities of a BA
    • Overview of the SAP Hybris Commerce Application Delivery Framework
  • Review
    • Apply knowledge acquired in this course in a quiz.