• The “SAP Certified Application Associate – SAP Hybris Cloud for Sales” certification exam verifies that the candidate possesses fundamental knowledge and proven skills in SAP Hybris Cloud for Sales project implementation. This certificate proves that the candidate has the core understanding required of an application consultant and is able to apply the associated prerequisite skills practically under the supervision of an expert consultant in a project environment.

Topic Areas

Please see below the list of topics that may be covered within this certification and the courses that cover them. Its accuracy does not constitute a legitimate claim; SAP reserves the right to update the exam content (topics, items, weighting) at any time.

Lead and Opportunity Management8% – 12%

Set up lead distribution and aging notifications; also set up opportunity functions, such as opportunity creation, buying center and revenue scheduling.

  • C4C12

—– OR —–

Integration8% – 12%

Describe the SAP prepackaged integration scenarios and optimal project management practices related to system integration.

User Management8% – 12%

Perform tasks associated with the maintenance of employees, business roles and users, as well as set up data restrictions.

Product and Pricing8% – 12%

Define and configure pricing components for internal and external pricing determination, and trigger pricing in sales documents.

Quotation and Sales Order Management8% – 12%

Set up quotation functions, such as, quotation creation, product recommendations, availability to promise, pricing request and follow-up transactions; set up sales order functions, such as order creation, product recommendations, order status updates and follow-up transactions.

  • C4C12

—– OR —–

Personalization and Extensibility< 8%

Identify how to use personalization and extensibility, including mashups and custom business objects. 

Data Migration< 8%

Use data migration templates, troubleshoot data migration issues and understand mass data maintenance.

Sales Planning and Forecasting< 8%

Set up sales target plans using various dimensions and create, update and submit forecasts.

  • C4C12

—– OR —–

Visit Planning and Execution< 8%

Set up activity planning and visit execution with surveys and tasks.

  • C4C12

—– OR —–

Fine Tuning< 8%

Identify fine-tuning timeline and dependencies in the context of the overall project plan. Identify ways to tailor the solution by checking and adjusting the predefined settings to meet the customer’s business requirements.

Territory Management< 8%

Set up territory hierarchy and configure rules for territory determination.

Account and Contact Management< 8%

Define different account groups and contact relationships.

Implementation Basics< 8%

Identify standard implementation methodologies used by SAP for SAP Hybris Cloud for Customer implementations.

Notification Process< 8%

Set up notification process and configure conditions and actions for workflows.

Reporting< 8%

Leverage MS Excel with SAP Hybris Cloud for Customer reports, and identify different components of custom reports and interactive dashboards.